Policies
Legal
Legal considerations for the purchase and use of Medical devices supplied by Bioderm Therapeutics (Pty) Ltd
Privcy Policy
This Privacy Policy outlines how Bioderm Therapeutics (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information provided by users (“you” or “your”) while visiting or using our website (“Site”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Site, you consent to the practices described in this Privacy Policy.
- Information We Collect:
1.1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and any other information you voluntarily provide to us when you interact with our Site or services.
1.2. Automatically Collected Information: When you visit our Site, certain information may be automatically collected, including your IP address, browser type, operating system, referring website, pages you visited, and the dates and times of your visit. We may also use cookies or similar technologies to collect this information.
- Use of Information:
2.1. Personal Information: We may use your personal information to:
- Provide and improve our services and products
- Respond to your inquiries and provide customer support
- Send you information, updates, or newsletters
- Communicate with you about promotions, surveys, or offers
- Customize and personalize your experience on our Site
- Protect the security and integrity of our Site and services
- Comply with applicable legal obligations
2.2. Automatically Collected Information: We may use automatically collected information to analyze trends, administer our Site, track users’ movements, and gather demographic information. This information helps us improve our Site, understand user preferences, and deliver targeted advertisements.
- Information Sharing and Disclosure:
3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, providing our services, or managing our Site. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
3.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request from a governmental authority, court, or regulatory body.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our Site before your personal information is transferred and becomes subject to a different privacy policy.
- Cookies and Tracking Technologies:
4.1. Cookies: Our Site may use cookies or similar technologies to enhance your experience, customize content, analyze trends, and collect information about your browsing activities. You have the option to disable cookies through your browser settings, but this may limit certain functionalities on our Site.
4.2. Third-Party Analytics: We may use third-party analytics services to analyze and track usage information on our Site. These services may use cookies or other tracking technologies to collect and analyze data about your interactions with our Site.
- Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.
- Third-Party Websites:
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
- Children’s Privacy:
Our Site is not directed towards individuals under the age of 18
Cookie Policy
This Cookie Policy explains how Bioderm Therapeutics (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website (“Site”). This policy is designed to provide you with information about the types of cookies we use, why we use them, and how you can manage your cookie preferences.
- What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, improve the user experience, and provide website owners with valuable information about how visitors interact with their sites.
- Types of Cookies We Use:
2.1. Essential Cookies: These cookies are necessary for the operation of our Site and enable you to navigate and use its features. They are essential for providing services requested by users, such as accessing secure areas of the Site or making online purchases. Without these cookies, certain functionalities may not be available.
2.2. Analytical and Performance Cookies: We use these cookies to collect information about how visitors use our Site, such as which pages are visited most often, how visitors move through the Site, and if they encounter any errors. This helps us improve the performance and functionality of our Site and better understand user preferences. The information collected is aggregated and anonymous.
2.3. Functionality Cookies: These cookies allow our Site to remember choices you make (such as your preferred language or region) and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as enabling you to watch a video or interact with social media platforms.
2.4. Advertising and Targeting Cookies: We may use these cookies to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies track your browsing habits and may share this information with third parties, such as advertisers.
- Third-Party Cookies:
We may allow third-party service providers, such as analytics or advertising companies, to place cookies on our Site. These cookies may collect information about your online activities over time and across different websites. We have no control over these third-party cookies and their use is governed by their respective privacy policies.
- Managing Cookie Preferences:
You can manage your cookie preferences through the settings in your web browser. Most browsers allow you to block or delete cookies from specific websites or all websites you visit. Please note that blocking or deleting cookies may impact the functionality and performance of our Site and other websites you visit.
- Updates to this Cookie Policy:
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically for the latest information on our cookie practices.
- Contact Us:
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at [email address].
Please note that this Cookie Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
Terms & Conditions
Please read these Terms and Conditions (“Terms”) carefully before using the Bioderm Therapeutics website (“Site”). These Terms govern your access to and use of the Site and any services provided by Bioderm Therapeutics (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Site.
- Use of the Site:
1.1. Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Site. By accessing or using the Site, you represent and warrant that you meet this eligibility requirement.
1.2. User Account: Certain features or services on the Site may require you to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating an account and to promptly update your account information as necessary.
1.3. Prohibited Conduct: You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws, regulations, or third-party rights
- Using the Site for any unauthorized or illegal purpose
- Interfering with the proper functioning of the Site or disrupting its infrastructure
- Uploading or transmitting any viruses, malware, or harmful code
- Engaging in any activity that could harm or damage our reputation or the reputation of others
- Attempting to gain unauthorized access to any part of the Site or other users’ accounts
- Impersonating any person or entity or providing false information
- Intellectual Property:
2.1. Ownership: The Site and its content, including but not limited to text, graphics, logos, images, videos, and software, are owned by or licensed to Bioderm Therapeutics and are protected by copyright, trademark, and other intellectual property laws. You acknowledge and agree that all rights, title, and interest in the Site and its content belong to Bioderm Therapeutics.
2.2. Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use.
2.3. Restrictions: You may not modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, content, or materials obtained from the Site without our prior written consent.
- Disclaimer of Warranties:
3.1. The Site is provided on an “as-is” and “as available” basis. We make no warranties or representations of any kind, whether express or implied, regarding the Site or its content, including but not limited to the accuracy, completeness, reliability, or availability of the Site. Your use of the Site is at your own risk.
3.2. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees regarding the security, confidentiality, or integrity of any information transmitted to or from the Site.
- Limitation of Liability:
4.1. To the maximum extent permitted by applicable law, in no event shall Bioderm Therapeutics be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Site, even if we have been advised of the possibility of such damages.
4.2. Our total liability to you for any
POPI Act
This Privacy Policy outlines how Bioderm Therapeutics (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information in accordance with the requirements of the South African Protection of Personal Information Act (POPIA). We are committed to protecting the privacy and confidentiality of personal information provided by individuals (“you” or “your”) when interacting with our website (“Site”) or utilizing our services. By accessing or using our Site, you consent to the practices described in this Privacy Policy.
- Information We Collect:
1.1. Personal Information: We collect personal information that is necessary and relevant for the provision of our services. This may include, but is not limited to, your name, contact information, identification details, and any other information you voluntarily provide when interacting with our Site or services.
1.2. Sensitive Personal Information: We only collect and process sensitive personal information with your explicit consent or where permitted or required by law. Sensitive personal information may include details about your health, medical conditions, or any other information you provide that is considered sensitive under POPIA.
1.3. Automatically Collected Information: When you visit our Site, certain information may be automatically collected, including your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visit. We may also use cookies or similar technologies to collect this information.
- Purpose and Legal Basis for Processing:
2.1. We collect and process personal information for the following purposes:
- Providing and improving our services and products
- Responding to your inquiries and providing customer support
- Communicating with you about promotions, updates, or offers
- Customizing and personalizing your experience on our Site
- Managing and administering your account, orders, or appointments
- Complying with legal and regulatory obligations
- Protecting the security and integrity of our Site and services
2.2. We rely on the legal bases of consent, contractual necessity, compliance with legal obligations, legitimate interests pursued by us or a third party, and the protection of vital interests for the processing of personal information.
- Data Retention:
3.1. We retain personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as otherwise communicated to you. We will securely dispose of or anonymize personal information when it is no longer needed.
- Information Sharing and Disclosure:
4.1. We may share personal information with third parties, including service providers, business partners, or regulatory authorities, for the purposes outlined in this Privacy Policy or as required or permitted by law. We take reasonable steps to ensure that any third parties with whom we share personal information have appropriate safeguards in place to protect its confidentiality and security.
4.2. We may also disclose personal information in response to a valid legal request, court order, or to protect our rights, safety, or property, as permitted by law.
- Data Subject Rights:
5.1. You have the right to access, rectify, and erase your personal information, as well as the right to object to or restrict the processing of your personal information, subject to applicable legal requirements. To exercise these rights, please contact us using the contact information provided in this Privacy Policy.
- Data Security:
6.1. We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. We have implemented safeguards to maintain the confidentiality, integrity, and availability of personal information.
- International Transfers:
7.1. Personal information may be transferred to and processed in countries other than the country in which you are located. We will take steps to ensure that any international transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect personal information.
- Updates to this Privacy Policy:
8.1. We may update this Privacy Policy from time to time to reflect changes in our data protection practices or legal obligations. Any updates will be posted on our Site with a revised “Last Updated” date. We encourage you to review this policy periodically for the latest information.
- Contact Us:
9.1. If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at [email address] or by mail at [mailing address].
Please note that this Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of our Site and services.